Managing unconscious bias
in the workplace
OVERVIEW
We all have biases in our decision making, and for the most part, they work well to keep us alive, but when interacting with people, we can make poor decisions unless we surface our unconscious ones and change our behaviour. This workshop explains how we have biases and how we can hold ourselves accountable in making better decisions.
OUTCOME:
Understanding what biases are
Appreciate the impact of biases on our decision making
Explore the negative implications of biases in workplaces
Build knowledge to move from awareness into action
ACTIVITIES: Questionnaire, Group discussions and action planning
AUDIENCE: All
DELIVERY: Remote and on-site
DURATION: 3 hours
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Resilience Training
OVERVIEW
We need stress in our lives; it’s an opportunity to accelerate growth outside our comfort zone and build new skills and competencies. Managing our stress response is the key to creating new skills. The more we work out of our uncomfortable zone, the better we can bounce back from setbacks and be more resilient. This workshop enables you to identify your stresses, how you respond to stress, and share best practices in managing your response to situations so that the stress levels drop and that you can perform and take appropriate action.
OUTCOME:
Increased Self-awareness
Find your stressors
Taking ownership of what you can control
Build the courage to work in your discomfort zone
Action plan
ACTIVITIES: Questionnaires, discussions, flip-chart brainstorming
AUDIENCE: All
DELIVERY: Remote and on-site
DURATION: 8 hours OR 3 hours
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Communicating Effectively
OVERVIEW
This interactive workshop enables participants to appreciate that we all have different communication preferences and that there are many ways to communicate effectively. By understanding and tailoring specific communication styles, we will be better understood and understand others better. This workshop will enable you to have a more significant impact on influencing others.
OUTCOME:
Learn your preferred style of communication
Appreciate different styles of communication
Address misunderstandings while reducing conflict
Match the best vehicle of communication to the situation
ACTIVITIES: Questionnaires, Group work, role-play and action planning
AUDIENCE: Individual contributors
DELIVERY: On-site
DURATION: 1 day
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Conflict Management
OVERVIEW
Conflict is natural and necessary in running a business, so managing it is an essential part of creating exceptional work.
Learn more about your preferred style and how best to apply it in all situations. Brainstorm and try out new strategies to resolve conflict and achieve win/win outcome in a safe, supportive environment.
OUTCOME:
Appreciate your conflict style and others
Practice dealing with conflict and overcoming obstacles
Learn best practice strategies
Create win/win outcomes
Action planning
ACTIVITIES: Group discussion, self reflection and role-play
AUDIENCE: Individual contributors and people managers
DELIVERY: On-site
DURATION: 1-2 days
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Time Management
OVERVIEW
Shift you mind from being busy to focus on impact. Develop strategies that break up the constant demand on your time's constant demand and direct your attention to the essential tasks. Avoid the time-waster activities and the lure of multitasking.
OUTCOME:
Gain a new mind-shift to focusing on the right things
Identify the time wasters
New tools for the job
Breaking the myth of multi-tasking
An Action Plan for impact
ACTIVITIES: Questionnaires, Group work, self-reflection and action planning
AUDIENCE: Individual contributors
DELIVERY: On-site and Virtual
DURATION: 1 Day OR 3 hours
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Managing Change
OVERVIEW
This workshop gives participants the tools to understand why we naturally avoid change and how we can embrace change with confidence and a structure.
OUTCOME:
Understand the Brain Science around our response to change
Kotter’s 8 stage model
Build a plan to roll out a change
Prepare for 'roadblocks' in advance
Action planning
ACTIVITIES: Flip-chart discussions, role play, reflections and action planning
AUDIENCE: Individual contributors and people managers
DELIVERY: On-site and Virtual
DURATION: 1 day on-site or 2x3 hour Virtual remote sessions
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Career Conversations
OVERVIEW
This workshop is tailored to two different audiences:
Individual Contributors
People Managers
The two most important conversations you will have during the year is about your performance and career development. Being prepared will accelerate your plans and expand your career opportunities.
OUTCOME:
Understand the Brain Science around our response to change
Kotter’s 8 stage model
Build a plan to roll out the change
Prepare for 'roadblocks' in advance
Action planning
ACTIVITIES: Flip chart discussions, role play, reflections and action planning
AUDIENCE: Individual contributors and people managers
DELIVERY: On-site and Virtual
DURATION: 1 day on-site or 2x3 hour Virtual remote sessions
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Effective Negotiation
OVERVIEW
This interactive workshop enables participants to understand what negotiations are and how to negotiate using brain science and best practice principles. Learn how to manage your inner voice when negotiating. Develop your skills in role-plays and receive supportive feedback in a safe environment.
OUTCOME:
Learn when to persuade and when to negotiate
Apply best practice negotiation strategies
Use language more effectively
Practice a negotiation
ACTIVITIES: Role plays, Flip-chart discussion, feedback groups, reflection and planning
AUDIENCE: Anyone wanting to improve their negotiation skills
DELIVERY: On-site and Virtual
DURATION: 2 days or a total of 6 hours Virtual remote training
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Facilitation Skills
OVERVIEW
This programme provides a comprehensive grounding in the use of facilitation skills and techniques in an organisational setting. The goal is to enable practical skills to design and run high quality facilitated workshops and meetings.
OUTCOME:
Understand the role and responsibilities of a facilitator
Know how to self-manage under pressure
Present with more confidence
Learn proven strategies on handling challenging people respectfully
Be better at asking questions
Appreciate different personalities and how they react
ACTIVITIES: Role-play and practice, feedback sessions, reflection and action planning
AUDIENCE: Anyone who wants to up their game in facilitating group discussions and being more effective in managing conflict.
DELIVERY: On-site
DURATION: 1 day
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Delivering and Seeking Feedback
OVERVIEW
A focused workshop on how to effectively give and seek feedback in a way that builds trust and enhances performance. Participants will learn valuable skills, tools and techniques on effective feedback delivery and avoid common pitfalls when giving feedback.
OUTCOME:
Effectively manage the 'amygdala highjack' when delivering feedback
Learn a framework in delivering feedback
How to manage when it goes wrong
How best to ask for feedback for your development
ACTIVITIES: Flip-chart and group discussion, role play and action planning
AUDIENCE: All
DELIVERY: On-site and Virtual
DURATION: 1 day OR 3 hours delivered remotely